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** Common Questions**

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What is your return policy?

Returns and exchanges of unused, unworn jewelry are accepted within 14 days of purchase (Exchanges for items of equal or lesser value)

How long does it take for a piercing to heal?

It's crucial to understand that healing times can vary widely due to factors like genetics, health conditions, and environmental influences. Generally, earlobes typically heal fully within 4-6 months, nostril piercings in 6-9 months, and ear cartilage piercings take approximately 9-12+ months. However, these estimates are influenced by personal aftercare practices and individual physiology.

Additionally, it's important to note that jewelry should not be changed before the healing process is fully completed. Please consult with Groovy Peach before removing your piercing jewelry ahead of the recommended time frame.

What types of piercings do you offer?

At Groovy Peach, we offer the following types of piercings:

Ear Piercings:

  • Lobe
  • Midi
  • Conch
  • Helix
  • Flat
  • Tragus
  • Forward Helix
  • Rook
  • Daith

Facial Piercings:

  • Nostril

Body Piercings:

  • Navel

Each piercing is performed with precision and care by our experienced piercers.

What is your pricing?

Basic cartilage piercings (conch, helix, midi, flat) and lobes: $45 per piercing site 

Forward Helix/tragus/daith: $55 per piercing site 

Nostril and navel: $65 per piercing site 

All of our piercings include a basic implant grade titanium jewelry option in the price. We have a lot of fun options to upgrade starting at $20-$35 for titanium, sold per piece and $65+ for 14k gold, sold per piece. 

Do you offer piercing consultations?

Absolutely. Every appointment includes a complimentary consultation with your piercer.

We review your goals, anatomy, lifestyle, and jewelry options to ensure placement that’s safe, flattering, and designed for long-term healing.

If something isn’t a good fit, we’ll recommend an alternative. We care more about doing it right than doing it fast.

What forms of payment do you accept?

We accept cash, credit/debit cards, and gift cards which can be purchased on our website. 

Do you offer any discounts or promotions?

Yes — we occasionally run special promotions throughout the year.

The best way to stay in the loop is to follow us on social media or check our website for current offers.

How can I contact you if I have questions or concerns after my piercing?

Have a question after your appointment? We’re here for you.

You can reach us by phone or email. For the quickest response, we recommend calling us directly.

Do you offer gift cards?

Yes, we offer gift cards that can be purchased in-store or online. They make a great gift for friends and family! Check our www. groovypeach.com for more information.

What is your cancellation policy?

We don’t enforce a cancellation fee.

However, we ask that you give us as much notice as possible if your plans change. It allows us to support our team and offer that time to another client.

Thank you for the courtesy.

Do you accept walk-ins?

Yes — we welcome walk-ins and can often accommodate them!

Weekends and peak hours tend to fill up quickly, so calling ahead is always a good idea if you want to guarantee availability.

But if you’re in the neighborhood? Come on in. We’ll do our best to get you pierced.

What is your policy on minors getting pierced?

Minors must have a parent or legal guardian present and provide a valid birth certificate for the minor and valid legal identification for the guardian. Cartilage, Nostril & Navel piercings are ages 15+.

**Piercing Safety & Guidelines**

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Is your equipment sterilized?

Absolutely. We follow strict sterilization protocols using high heat/high steam medical grade sterilizers to ensure all equipment is sterile before each use. We also use single-use, disposable needles for every piercing.

Are there any activities I should avoid after getting a piercing?

After getting a piercing, it's important to follow these guidelines for optimal healing:

  • Refrain from swimming in pools, hot tubs, lakes, or other bodies of water.
  • Avoid touching or twisting the jewelry, and refrain from activities that might apply pressure to the piercing site.
  • Do not use alcohol, peroxide, or oils/creams on the piercing.
  • After working out, clean your piercing to remove any excess oils or dirt.

These steps will help ensure your piercing heals properly.

Can I get pierced while pregnant?

It’s generally advisable to postpone getting pierced during pregnancy. Your body can be more vulnerable to infection and may heal more slowly, which can increase the risk of complications.

That said, if you’re pregnant or breastfeeding and have discussed it with your physician—and feel confident moving forward—we’re happy to pierce you with your doctor’s support. Please consult your physician before booking your appointment.

What are the risks associated with piercings?

Potential complications and how to minimize them.

Piercings carry the risk of infections. To reduce this risk, it's essential to strictly follow the aftercare instructions provided by your piercer at Groovy Peach. We prioritize your health by using sterile earrings, equipment, and techniques, ensuring a safe and hygienic start to your healing process.

How often should I clean my piercing?

Clean your piercing twice per day with sterile saline and allow it to air dry. While showering, let warm water gently flow over your piercing. Avoid touching or twisting your jewelry during cleaning.

Can I get a piercing if I have certain medical conditions?

Before considering a piercing at Groovy Peach, it's essential to discuss any medical conditions or concerns with your physician. The decision to proceed with a piercing can be made collaboratively between you and your doctor. As part of our safety protocol, we require all clients to truthfully complete a medical questionnaire during the consent and check-in process. This ensures the safety of both you and our staff. Certain medical conditions may have contraindications or require specific precautions, which our staff will discuss with you based on the information provided in the questionnaire.

How often should I clean my piercings?

Your piercing should be cleaned 2-3x’s daily with sterile saline. Avoid touching your piercing during cleaning.

Can I swim with a new piercing?

Swimming with a new piercing is generally not recommended during the initial healing period. Here are some important guidelines to consider:

Water, especially in pools, hot tubs, lakes, rivers, and oceans, contains bacteria and other microbes that can increase the risk of infection in a healing piercing. Chlorine in pools and chemicals in hot tubs can also irritate the piercing.

Keep it Dry: Moisture can prolong the healing process and increase the risk of complications. Always dry your piercing carefully after showering or washing your face to prevent irritation and infection.

Are there any activities I should avoid after getting a piercing?

After getting a piercing, it's important to follow these guidelines for optimal healing:

  • Refrain from swimming in pools, hot tubs, lakes, or other bodies of water.
  • Avoid touching or twisting the jewelry, and refrain from activities that might apply pressure to the piercing site.
  • Do not use alcohol, peroxide, or oils/creams on the piercing.
  • After working out, clean your piercing to remove any excess oils or dirt.

These steps will help ensure your piercing heals properly.

How do I know if my piercing is infected?

Signs of infection in a piercing include increased redness, swelling, pain, warmth, or discharge with an unusual color or odor. If you notice any of these symptoms, please contact Groovy Peach and a physician promptly.

It's important to note that piercings, especially cartilage piercings, can go through various stages during the healing process. Some tenderness, swelling, minor bleeding or bruising, and soreness are considered normal. These symptoms often occur in the initial days or weeks after getting pierced and typically subside as healing progresses.

What should I do if my piercing is swollen or irritated?

It’s completely normal for piercings — especially cartilage piercings — to go through different stages while healing.

Mild tenderness, swelling, minor bleeding or bruising, and soreness are common in the first days or weeks after your appointment. These symptoms typically improve gradually as healing progresses.

Continue cleaning 2–3 times per day using a sterile saline solution, and consider taking ibuprofen temporarily to help reduce inflammation if needed.

If swelling, redness, or irritation worsens or continues beyond the early healing phase, or if you notice thick yellow or green discharge, we recommend seeking medical care. These may be signs of infection or other complications.

Healing takes time — patience really is key.

And remember, Groovy Peach offers complimentary piercing checkups. If you ever feel unsure about how your piercing is healing, we’re here to take a look and guide you.

What should I do if my piercing jewelry is too tight or too loose?

If your jewelry feels too tight or too loose, it's best to visit us for a professional adjustment. Avoid trying to adjust it yourself, as this can cause irritation or damage to the piercing. Schedule a “piercing checkup” appointment.

**Jewelry Essentials**

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What should I do if my piercing jewelry is too tight or too loose?

If your jewelry feels too tight or too loose, it's best to visit us for a professional adjustment. Avoid trying to adjust it yourself, as this can cause irritation or damage to the piercing. Schedule a “piercing checkup” appointment. https://groovypeachpiercingco.com/#book-now

What types of jewelry are best for new piercings?

We exclusively use implant-grade titanium or solid 14k gold for all new piercings.

Our jewelry includes threadless push-pin flatbacks, internally threaded barbells (used for rooks and navels), and seamless clicker hoops (used for daith piercings). Each style is selected intentionally based on anatomy and proper healing.

Every piece is chosen with safety, comfort, and long-term results in mind.

Please note that we do not perform piercings with outside jewelry brought into Groovy Peach.

How does the jewelry work?

Flatback jewelry with a push-in design works by using a friction fit system. 

Here’s how it operates:

  1. Post and Top: The jewelry consists of two parts: the post (the part that goes through the piercing) and the decorative top (the part that sits on the surface of the skin).
  2. Push-In Mechanism: Instead of screwing the top onto the post, you simply push it in. The post typically has a small, slightly flexible notch that grips onto the decorative top.
  3. Secure Fit: When you push the top into the post, the pin on the decorative piece should be slightly curved to secure the top firmly in place. This ensures the jewelry stays put without the need for threads.
  4. Removal: To remove or change the top, you pull it out. 

This push-in style is popular for its simplicity, comfort, and ease of use compared to threaded jewelry.

Can I bring my own jewelry for the piercing?

To ensure the health and safety of our clients, we exclusively use our own high-quality jewelry made from implant-grade titanium or 14k gold for all piercings.

What happens if I lose my jewelry?

We secure everything carefully during your appointment, but over time — especially with regular cleaning — jewelry can loosen. To help prevent loss, we recommend washing your hands and gently checking the tightness once a week.

That said, we know life happens. While we can’t guarantee replacement for lost jewelry, we’re always happy to take situations case by case and see how we can help.

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